Terms & Conditions

1. Eligibility

You must be at least 18 years old to use this website, submit an inquiry, provide personal information, or book a Growth Strategy Session.

By using the website, you confirm that you are at least 18 years old and legally able to enter into these Terms & Conditions.

Orvia does not knowingly collect information from individuals under the age of 18. If you believe that a person under 18 has submitted personal information through the website, please contact us at: contact@orvia-agency.com

2. Website and Services

Orvia provides marketing, advertising, lead-generation, and appointment-generation services for bathroom remodeling companies and related businesses.

The website may provide information about:

• Orvia's marketing services
• Meta advertising campaigns
• lead-generation systems
• appointment-generation processes
• CRM and automation tools
• qualified in-home appointment systems
• pay-per-appointment arrangements
• Growth Strategy Sessions

Information provided on the website is for general informational purposes only. Orvia may update, modify, suspend, or remove website content at any time.

Submitting a form or booking a Growth Strategy Session does not create a client relationship, guarantee service acceptance, or constitute a service agreement.

Any services provided by Orvia will be governed by a separate written agreement when applicable.

3. Growth Strategy Sessions

Growth Strategy Sessions are scheduled based on availability.

When booking a session, you agree to provide accurate and complete information about yourself and your company.

You agree to attend your scheduled session on time and to join from a suitable device and location.

If you need to change your appointment, please reschedule in advance using the available scheduling link.

Booking a Growth Strategy Session does not guarantee that Orvia will accept your company as a client or provide any specific service.

Orvia may determine, at its discretion, whether its services are an appropriate fit for a particular company.

4. No Guaranteed Results

Any examples, projections, estimates, case studies, or statements regarding leads, appointments, revenue, return on investment, business growth, or campaign performance are illustrative only.

Actual results may vary depending on factors including:

• advertising budget
• market conditions
• location
• service area
• offer
• pricing
• sales process
• appointment availability
• follow-up speed
• sales team performance
• closing ability
• customer demand
• competition
• factors outside Orvia's control

No specific number of leads, appointments, sales, revenue, or return on investment is guaranteed unless expressly stated in a separate written agreement signed by both parties.

5. SMS Communications

6. Email Communications

By submitting your contact information or booking a Growth Strategy Session, you may receive email communications related to:

• your inquiry
• your application
• your scheduled appointment
• appointment reminders
• preparation materials
• meeting links
• follow-up communication

You may unsubscribe from non-essential marketing emails by using the unsubscribe link included in the relevant email.

Unsubscribing from marketing emails does not necessarily stop transactional or appointment-related communications that are necessary to manage a scheduled appointment or respond to an active request.

7. Third-Party Services

The website may use third-party services, including:

• website hosting providers
• domain and security providers
• scheduling and calendar tools
• CRM and automation platforms
• form providers
• SMS and communication providers
• video-conferencing platforms
• video hosting providers
• analytics services
• advertising and tracking platforms

These third-party services may have their own terms, privacy policies, and usage requirements.

By using features connected to a third-party service, you may also be subject to that provider's terms and policies.

Orvia is not responsible for the availability, functionality, security, content, or privacy practices of third-party services.

8. Intellectual Property

All content on the Orvia website, including but not limited to:

• text
• graphics
• logos
• trademarks
• videos
• designs
• layouts
• animations
• images
• documents
• page structure
• marketing materials

is owned by or licensed to HM Growth Consulting LLC and is protected by applicable intellectual property laws.

You may access and use the website for personal or business evaluation purposes only.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit website content without the prior written permission of HM Growth Consulting LLC.

9. Acceptable Use

You agree not to:

• use the website for unlawful purposes
• submit false, misleading, or fraudulent information
• impersonate another person or company
• interfere with the website's operation or security
• attempt to access restricted systems or data
• introduce malicious code or harmful software
• scrape or copy website content without permission
• misuse the booking, form, or communication systems
• submit information belonging to another person without authorization

Orvia may restrict or terminate access to the website if it reasonably believes that these Terms & Conditions have been violated.

10. Privacy

The collection and use of personal information are described in the Orvia Privacy Policy:

https://orvia-agency.com/politique-confidentialite

By using the website, you acknowledge that personal information may be collected and processed as described in the Privacy Policy.

11. Cookies and Similar Technologies

The website may use cookies and similar technologies for purposes including:

• website functionality
• security
• analytics
• performance measurement
• preference management
• embedded tools
• advertising or marketing measurement where applicable

Additional information is available through the website's cookie settings or cookie management page.

12. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

HM Growth Consulting LLC and Orvia do not warrant that:

• the website will always be available
• the website will operate without interruption
• all content will always be complete, accurate, or current
• the website will be free from errors or harmful code
• third-party tools or integrations will always function correctly
• any business result will be achieved through the use of the information or services described on the website

13. Limitation of Liability

To the fullest extent permitted by law, HM Growth Consulting LLC and Orvia are not liable for indirect, incidental, special, consequential, exemplary, or business losses arising from:

• the use of or inability to use the website
• reliance on website content
• missed appointments
• interruptions in third-party services
• delayed or undelivered SMS messages
• communication failures
• advertising or campaign performance
• loss of data, revenue, profits, or business opportunities

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded or limited under applicable law.

14. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless HM Growth Consulting LLC, Orvia, and their representatives, contractors, and service providers from claims, liabilities, damages, losses, costs, and expenses arising out of:

• your use of the website
• your violation of these Terms & Conditions
• your violation of applicable laws or third-party rights
• information you submit through the website
• unauthorized use of your account or contact information

15. Changes to These Terms

HM Growth Consulting LLC may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a revised Last updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which HM Growth Consulting LLC is legally organized, unless otherwise required by applicable law.

Any dispute arising from these Terms & Conditions shall be handled in a venue with appropriate jurisdiction over the parties and the matter.

17. Contact

For questions regarding these Terms & Conditions, the Orvia website, Growth Strategy Sessions, or SMS communications, please contact:

HM Growth Consulting LLC
Doing business as Orvia
Email: contact@orvia-agency.com