Privacy Policy

1. Data Controller

The website is published by:

HM Growth Consulting LLC
Trade name: Orvia
Registered office address: 1209 MOUNTAIN RD PL N E STE N, ALBUQUERQUE, NM 87110, United States
EIN: 37-2167032

Publication manager: Max Hominal
Contact: contact@orvia-agency.com

2. Personal Information We May Collect

When using the Orvia website, certain personal information may be collected, especially when a user books a Growth Strategy Session, submits information through a form or calendar widget, or interacts with the pre-call page.

The personal information collected may include:

• first name and last name;
• email address;
• phone number;
• company name;
• website URL;
• city, state, and service area;
• business information shared during booking or forms;
• appointment details;
• technical data such as IP address, browser type, device information, pages visited, and cookie preferences.

3. How We Collect Information

Personal information may be collected when the user:

• visits the website;
• books a Growth Strategy Session through the integrated calendar tool;
• submits information through GoHighLevel forms or calendar widgets;
• interacts with the pre-call page;
• contacts Orvia directly by email or other communication channels;
• interacts with third-party tools embedded on the website.

The website may also collect technical information through cookies or similar technologies.

4. Why We Use Personal Information

The information collected may be used to:

• respond to inquiries;
• schedule and manage Growth Strategy Sessions;
• qualify potential clients;
• prepare calls;
• provide information about Orvia's services;
• improve website performance;
• manage cookie preferences;
• secure the website;
• comply with legal obligations;
• support future marketing and analytics efforts, where the user has consented if such consent is required.

5. Third-Party Services

The website may use third-party tools to manage bookings, forms, hosting, security, or other technical services.

These services may include, depending on the website configuration:

• Vercel, for website hosting;
• Cloudflare, for domain, DNS, and security-related infrastructure;
• GoHighLevel / LeadConnector, for calendar, booking, forms, CRM, and appointment-related workflows;
• Wistia or another video hosting provider, if embedded videos are added in the future;
• Meta, Facebook, or Instagram advertising tools, if tracking pixels or marketing integrations are added in the future;
• analytics or performance tools, if added in the future.

These third-party services may process personal information according to their own privacy policies.

6. Cookies and Similar Technologies

The website may use cookies or similar technologies to:

• ensure the proper functioning of the website;
• remember cookie preferences;
• improve the user experience;
• measure website performance;
• support embedded third-party tools, such as GoHighLevel calendar and form widgets;
• prepare future marketing optimizations, where consent is required.

For more information, users are invited to consult the Cookie Settings page available at: https://orvia-agency.com/gestion-cookies

7. Data Retention

Personal information is kept only for as long as necessary for the purposes for which it was collected.

This may include:

• responding to inquiries;
• managing Growth Strategy Session bookings;
• following up with prospects;
• maintaining business records;
• complying with applicable legal or administrative obligations.

8. Data Sharing

HM Growth Consulting LLC does not sell personal information.

Personal information may be shared only when necessary with:

• technical service providers;
• hosting providers;
• appointment booking tools;
• analytics providers;
• CRM or automation tools;
• legal or administrative authorities if required by law.

These providers are used only to operate the website, manage requests, deliver services, or improve performance.

9. Data Security

HM Growth Consulting LLC takes reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

10. User Rights

Depending on applicable laws, users may have the right to:

• request access to their personal information;
• request correction of inaccurate information;
• request deletion of their personal information;
• object to certain processing activities;
• request limitation of processing;
• withdraw consent where processing is based on consent.

To exercise these rights, users may contact Orvia at: contact@orvia-agency.com

11. International Access

The website is operated by a company registered in the United States and may be accessible from different countries.

Some data may be processed outside the user's country of residence because HM Growth Consulting LLC and some of its service providers are based in or operate from the United States and other countries.

12. Links to Third-Party Websites

The website may contain links, embedded tools, forms, calendar widgets, or video players provided by third-party services.

HM Growth Consulting LLC is not responsible for the content, security, or privacy practices of these external services.

13. Changes to This Privacy Policy

HM Growth Consulting LLC may update this Privacy Policy at any time.

The latest version will be indicated by the “Last updated” date at the top of this page.

14. Contact

For any questions regarding this Privacy Policy or the processing of personal information, users may contact: contact@orvia-agency.com