Privacy Policy

1. Data Controller

The website is published by:

HM Growth Consulting LLC
Trade name: Orvia
Registered office address: 1209 MOUNTAIN RD PL N E STE N, ALBUQUERQUE, NM 87110, United States
Publication manager: Max Hominal
Role: President
Contact: contact@orvia-agency.com

2. Personal Information We May Collect

When using the Orvia website, certain personal information may be collected, especially when a user books a Growth Strategy Session, submits information through a form or calendar widget, or interacts with the pre-call page.

The personal information collected may include:

• First name and last name
• Email address
• Mobile phone number
• Communication preferences, including whether the user prefers text messages, WhatsApp, phone calls, or email
• Company name
• Website URL
• City, state, and service area
• Business information shared during booking or forms
• Appointment details
• Technical data such as IP address, browser type, device information, pages visited, and cookie preferences

3. How We Collect Information

Personal information may be collected when the user:

• Visits the website
• Books a Growth Strategy Session through the integrated calendar tool
• Submits information through GoHighLevel forms or calendar widgets
• Selects an SMS consent checkbox or otherwise expressly agrees to receive SMS communications
• Interacts with the pre-call page
• Contacts Orvia directly by email or other communication channels
• Interacts with third-party tools embedded on the website

The website may also collect technical information through cookies or similar technologies.

4. Why We Use Personal Information

The information collected may be used to:

• Respond to inquiries
• Schedule and manage Growth Strategy Sessions
• Send appointment confirmations, reminders, preparation instructions, meeting links, and follow-up messages by SMS or other communication channels when the user has provided the appropriate consent
• Qualify potential clients
• Prepare calls
• Provide information about Orvia's services
• Improve website performance
• Manage cookie preferences
• Secure the website
• Comply with legal obligations
• Support marketing and analytics activities where the user has provided the required consent

5. SMS Communications

If you provide your mobile phone number and expressly consent to receive text messages from Orvia, we may use your phone number to send messages related to your inquiry, Growth Strategy Session, appointment confirmation, appointment reminders, preparation instructions, meeting links, and follow-up communication.

Message frequency varies depending on your activity, submitted forms, and scheduled appointments.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. After you send STOP, you may receive one final message confirming your opt-out.

For help, reply HELP or contact us at:

contact@orvia-agency.com

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Orvia does not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

SMS consent records, message preferences, and opt-out records may be stored by Orvia and its service providers for compliance, communication management, security, and recordkeeping purposes.

6. Third-Party Services

The website may use third-party tools to manage bookings, forms, hosting, security, communications, or other technical services.

These services may include, depending on the website configuration:

• Vercel, for website hosting
• Cloudflare, for domain, DNS, and security-related infrastructure
• GoHighLevel / LeadConnector, for calendar, booking, forms, CRM, and appointment-related workflows
• Messaging and communication providers, for sending SMS messages, managing opt-out requests, and maintaining communication records
• Wistia or another video hosting provider, if embedded videos are added
• Meta, Facebook, or Instagram advertising tools, if tracking pixels or marketing integrations are added
• Analytics or performance tools, if added in the future

These third-party services may process personal information according to their own privacy policies and terms.

7. Cookies and Similar Technologies

The website may use cookies or similar technologies to:

• Ensure the proper functioning of the website
• Remember cookie preferences
• Improve the user experience
• Measure website performance
• Support embedded third-party tools, such as GoHighLevel calendar and form widgets
• Support marketing and analytics activities where consent is required

For more information, users are invited to consult the Cookie Settings page available at:

https://orvia-agency.com/gestion-cookies

8. Data Retention

Personal information is kept only for as long as reasonably necessary for the purposes for which it was collected.

This may include:

• Responding to inquiries
• Managing Growth Strategy Session bookings
• Following up with prospects
• Maintaining business records
• Complying with applicable legal or administrative obligations
• Documenting SMS consent and communication preferences
• Managing STOP requests and other opt-out records
• Preventing unwanted communications

The retention period may vary depending on the nature of the information, the purpose for which it was collected, legal obligations, and legitimate business needs.

9. Data Sharing

HM Growth Consulting LLC does not sell personal information.

Orvia does not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Personal information may be shared only when necessary with:

• Technical service providers
• Hosting providers
• Appointment booking tools
• Messaging and communication providers
• Analytics providers
• CRM or automation tools
• Legal or administrative authorities if required by law

These providers may process personal information only as necessary to host the website, manage forms and appointments, operate communication and automation systems, deliver requested services, maintain security, or comply with legal obligations.

10. Data Security

HM Growth Consulting LLC takes reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

11. User Rights

Depending on applicable laws, users may have the right to:

• Request access to their personal information
• Request correction of inaccurate information
• Request deletion of their personal information
• Object to certain processing activities
• Request limitation of processing
• Withdraw consent where processing is based on consent
• Opt out of SMS communications by replying STOP
• Request information about how their personal information is used

To exercise these rights, users may contact Orvia at:

contact@orvia-agency.com

12. International Access

The website is operated by a company registered in the United States and may be accessible from different countries.

Some data may be processed outside the user's country of residence because HM Growth Consulting LLC and some of its service providers are based in or operate from the United States and other countries.

13. Links to Third-Party Websites

The website may contain links, embedded tools, forms, calendar widgets, or video players provided by third-party services.

HM Growth Consulting LLC is not responsible for the content, security, availability, or privacy practices of these external services.

Users are encouraged to review the privacy policies and terms of any third-party websites or services they access.

14. Changes to This Privacy Policy

HM Growth Consulting LLC may update this Privacy Policy from time to time.

The latest version will be indicated by the “Last updated” date at the top of this page.

Users are encouraged to review this page periodically for any changes.

15. Contact

For any questions regarding this Privacy Policy, the processing of personal information, or SMS communications, users may contact:

HM Growth Consulting LLC
Operating under the commercial brand Orvia
Email: contact@orvia-agency.com